Shipping Policy

Order Processing

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional transit time for delivery.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Domestic Shipping (U.S.)

• Standard Shipping: 3–7 business days

• Expedited Shipping: 2–3 business days

• Express Shipping: 1–2 business days

Delivery delays can occasionally occur due to carrier issues or weather conditions.

Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email once your order has shipped, which will include your tracking number(s). Tracking numbers become active within 24 hours.

Customs, Duties & Taxes (International Orders)

We are not responsible for any customs fees, duties, or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

Damages

We are not liable for products damaged or lost during shipping.
If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.

Incorrect Address Policy

Customers are responsible for providing an accurate shipping address at checkout. We are not able to reroute packages once they have shipped.

Lost or Stolen Packages

If your package shows as delivered but you did not receive it, please contact the shipping carrier directly. We cannot replace items marked as delivered.

Questions

If you have any questions about your order or our shipping policy, please contact us at  digital@wearehume.com.